Terms and Conditions

1. Scope and Applicability

These Terms and Conditions govern the educational relationship between AILearnProUp and our students. They form an integral part of all contracts regarding our artificial intelligence courses, machine learning training programs, and professional development services. By enrolling in or using our educational services, the student fully accepts these Terms and Conditions and commits to following the academic standards they represent.

2. Contract Formation and Scope of Services

An educational contract with AILearnProUp is formed either through mutual signing of a written agreement or through our written confirmation of a student's enrollment. The exact scope of educational services, learning objectives, timeframe, and tuition are defined in individual contracts or enrollment confirmations. Changes or additions require written form and mutual agreement.

3. Service Offerings

Our educational service offerings include but are not limited to:

  • AI fundamentals courses for beginners
  • Advanced machine learning and deep learning training
  • Professional AI certification programs
  • Data science and analytics courses
  • Computer vision and natural language processing training
  • Corporate AI training and workshops
  • Personalized career mentorship and guidance

4. Tuition and Payment Terms

Our educational tuition fees are stated in Canadian Dollars (CAD) and are subject to applicable taxes. For extended programs, we reserve the right to issue monthly payment plans. Unless otherwise agreed, the following payment terms apply:

  • Single courses and workshops: Payable within 7 days after enrollment and before course start
  • Programs with a total duration of up to 3 months: 50% upon enrollment, 50% at midpoint
  • Long-term certification programs: Monthly billing with a payment term of 15 days
  • Intensive bootcamps and specializations: 100% advance payment no later than 21 days before the start date

5. Refund Policy

AILearnProUp is committed to providing exceptional AI education and maintaining transparent refund policies. Our refund policy reflects our understanding that career development is a personal journey:

  • Course Cancellation by AILearnProUp: If we cancel a course or service for any reason, students will receive a full refund of all fees paid.
  • Withdrawal Prior to Start Date:
    • More than 21 days before start date: Full refund minus a $50 administrative fee
    • 14-21 days before start date: 80% refund
    • 7-14 days before start date: 60% refund
    • Less than 7 days before start date: 40% refund
  • Withdrawal After Course Start:
    • Within first 15% of scheduled program duration: 30% refund
    • After 15% of scheduled program duration: No refund
  • Special Circumstances: In cases of serious illness, family emergencies, or other life-altering circumstances preventing participation, we will consider compassionate refunds or program transfers on a case-by-case basis with appropriate documentation.

All refund requests must be submitted in writing to support@AILearnProUp.com. Refunds will be processed within 10 business days and issued using the original payment method. We understand the importance of educational investment and handle all refund requests with care and professionalism.

6. Class Scheduling and Cancellation Conditions

Scheduled live sessions and instructor meetings are important educational commitments. For cancellations or rescheduling by the student, the following guidelines apply:

  • Cancellation up to 48 hours before the session: free rescheduling
  • Cancellation 24-48 hours before the session: 50% of the session fee
  • Cancellation less than 24 hours before the session: 75% of the session fee
  • No-show without notification: 100% of the session fee

In exceptional circumstances (such as serious illness with documentation), we strive for accommodating solutions. AILearnProUp reserves the right to reschedule sessions for important reasons. In this case, the student will not incur any costs.

7. Student Commitment and Responsibilities

The success of our educational programs depends significantly on the student's commitment and active participation. The student therefore commits to:

  • Provide all information necessary for course placement and career guidance completely and truthfully
  • Complete assigned projects and coursework with dedication and academic integrity
  • For corporate programs: ensure participants have the necessary time and resources for learning
  • Provide feedback to enable continuous improvement of our educational offerings
  • Maintain confidentiality regarding proprietary course materials and other students' work

8. Confidentiality and Academic Trust

AILearnProUp is committed to the highest level of confidentiality regarding all student information and academic progress details. This professional trust applies beyond the termination of our educational relationship. We treat all student and course information with the deepest respect and do not share it with third parties without express consent. The collection and processing of personal data takes place in accordance with our Privacy Policy and applicable data protection regulations.

9. Intellectual Property and Usage Rights

All course materials, AI methodologies, and other educational content created by AILearnProUp are protected by copyright and held as intellectual property. The student receives a non-exclusive, non-transferable right to use them for personal educational and professional development. Sharing with others or commercial use beyond the agreed scope is not permitted without our express written consent. AILearnProUp reserves the right to use developed teaching methods and concepts for other students as well.

10. Testimonials and Success Stories

AILearnProUp values sharing student testimonials and success stories unless the student expressly requests privacy. The use of photos or detailed personal stories for marketing purposes, however, always requires the express consent of the student. At the student's request, specific confidentiality agreements can be made to regulate this point in more detail.

11. Liability and Educational Disclaimer

AILearnProUp provides AI education and training services with the utmost care and to the best of our knowledge and expertise. However, we do not guarantee the achievement of specific career or income outcomes, as professional success is influenced by many factors beyond education. Our liability is limited to intent and gross negligence and is limited in amount to the agreed tuition fee. Liability for slight negligence, indirect outcomes, or individual career variations is excluded.

12. Term and Program Completion

For ongoing educational relationships, the term and notice period are based on the individual course agreements. Unless otherwise agreed, a notice period of 30 days applies. Both parties reserve the right to terminate the relationship for important educational reasons. Termination requires written form and professional acknowledgment.

13. Final Provisions

Should individual provisions of these Terms and Conditions be invalid or unenforceable, the validity of the remaining provisions shall remain unaffected. An effective provision that comes closest to the educational purpose of the invalid provision shall replace the invalid provision. Changes or additions to these Terms and Conditions must be in writing. Canadian law applies exclusively, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction is Toronto, insofar as legally permissible.